FAQS
CAN I MAKE MODIFICATIONS TO MY ORDER AFTER ITS BEEN PLACED?
NO ONCE THE ORDER IS CONFIRM ITS FINAL.
I USED THE WRONG ADDRESS . HOW CAN I UPDATE IT ?
ADDRESS UPDATES CAN BE REQUESTED BE ARE NOT PROMISED . PLEASE REVIEW YOUR INFORMATION BEFORE CHECK OUT
HOW CAN I CANCEL MY ORDER?
CANCELLATIONS ARE NOT GUARANTEED , IF YOU REALLY NEED TO CANCEL AN REFUND WILL BE ISSUED .
HOW DO I START A RETURN?
YOU HAVE 30 DAYS UPON DELIVERY TO RETURN ITEAMS PURCHASED ON AUNIONBRAND.COM
HOW DO I KNOW MY ORDER IS CONFIRMED ?
EVERY ORDER IS CHECKED AND REVIEW . YOU WILL RECEIVE AN EMAIL CONFIRMATION . ALWAYS CHECK SPAM INBOX .
WHEN WILL I RECEIVE MY ORDER ?
ORDERS ARE PROCESSED M-F PLEASE ALLOW 48-72 HOURS FOR TRACKING INFO.
DO YOU SHIP INTERNATIONALLY?
YES. TO MOST COUNTRIES.
WHY WAS MY ORDER CANCELED?
EITHER ISSUES WITH YOUR PAYMENT OR OUT OF STOCK ITEM.
HOW DO I FIND OUT WHEN NEW STYLES ARE RELEASED?
SUBSCRIBE TO OUR NEWSLETTER OR FOLLOW US ON IG .
WHEN CAN I EXPECT A RESPONSE FROM CUSTOMER SUPPORT?
WITHIN 24-72 HOURS M-F .
I RECEIVED A DAMAGED PRODUCT , WHAT SHOULD I DO ?
SEND EMAIL TO AVERYCAUSEY@GMAIL.COM WITH DETAILED PICTURES OF PRODUCT FOR AN DISCOUNT ON NEXT ORDER AND OR A PARTIAL REFUND .
DO YOU OFFER GIFT RECEIPTS OR GIFT CARDS ?
NOT AT THIS TIME , MAYBE IN THE NEAR FUTURE.
CAN I GET SOME FREE STICKERS?
YES , JUST SEND YOUR ADDRESS .